A multitude of truck drivers are facing difficulties due to a significant service disruption experienced by AT&T today. According to reports from DownDetector, AT&T customers have been encountering escalating issues, reaching a peak of nearly 75,000 outages early on Thursday. Furthermore, some customers of Verizon and T-Mobile have also reported experiencing problems today. Both companies acknowledged that these issues arose when their customers attempted to communicate with AT&T subscribers.
On AT&T’s service outage webpage, the company acknowledged the situation, stating, “Some of our customers are currently experiencing interruptions in wireless service this morning. We are diligently working to restore service for them and recommend utilizing Wi-Fi calling until normal service resumes.”
Truckers have voiced their concerns in response to a post on the Truckers News Facebook page, sharing their experiences with the outage.
“Yup tried to log into my Transflo app to start driving and it wouldn’t connect, came back home to sleep.”
“I have AT&T, and it’s what my employer uses. I can use my phone, but my GeoTabs E-logs can’t connect to the network. It still keeps track of the duty status changes, so off I go!”
“I got no service on phone but my iPad has service so I’m hot spotting it off that.”
“Yes no internet thank God I have a t mobile Wi-Fi hotspot I’m able to use wifi calling.”
“Glad I switched to Verizon a few weeks ago time, but ELD is down so paper logs for me, but I can still get my loads through company apps and respond as needed.”
“No internet to access my loads from the company.”
“Took SIM card out of my new phone and put it in my old phone and now I have service with AT&T.”
“Samsara is down. Paper logs it is!”
“No cell service in the Milwaukee area.”
Trucks heavily depend on cellular service for various operations, such as updating engine control modules, tracking assets and telematics, as well as utilizing electronic logging devices.
